Delivery Policy

We offer variable rate shipping from just £1.95 per order within the UK and is dependent on the weight of the order.

For non-customised items, we will normally dispatch within 4 days of the order being placed.

For items that you have asked us to design, we will normally dispatch within 4 days after your design has been proofed.

When a design has been ordered, we will send you an email with details and images of your design once we have completed it. You are able to have up to 5 changes to your design if you are not happy with it.

When you are satisfied with your design, you will be able to sign your design off so we can then start to make your item. Please remember that for designed items, we will normally dispatch within 4 days after the design has been proofed.

If you have a design in mind that you would like turned into a personalised item, contact us for information.

Need help?

Contact us at support@bespokeengravers.co.uk or use our website contact form for questions related to refunds and returns.